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Play foreign lotteries and win jackpots can now absolutely all Russian-speaking immigrants in Spain, Greece, the Baltic States.

All players can buy tickets for European, American and Australian lotteries with a 10% discount (promo code: WELCOME) and a ticket as a gift.

Terms of Use

TERMS OF USE

We urge www.agentlotto1.com visitors (also "Lotto Agent", "Agent Lotto", including all domains and subdomains, content, services, logos, and other attributes – the "Site") to carefully read the Terms and Conditions of Use before using the Site.

1. PRELIMINARY STATEMENT

1.1. This Site

a) includes information about essential state lotteries (a "Lottery"), provided by official lottery operators (a "Lottery Operator"),

b) allows registered users (a "User") of the Site to buy tickets of Lotteries (a "Lottery Ticket"), provided by the Site for individual lottery draws (a "Draw") through intermediary opinion of the Site, as well as

c) offers the Users of the Site the Services set out below – all in accordance with and in recognition of these Terms and Conditions of Use (the "Terms and Conditions of Use").

The list of Lotteries, which are subject to intermediary services, as well as the schedule of Draws, is located on the Site.

2. TERMS AND CONDITIONS OF USE

2.1. The user automatically agrees with: a) the Terms and Conditions of Use of this Site; b) the privacy policy of our company (the "Privacy Policy"); c) every possible application, legally binding, which will be published on our Site, if the User in any way uses the Site, including viewing the content (the "Content") of the Site.

2.2. We may at any time in our sole discretion change the Terms and Conditions of Use of the Site and may publish changes of the Terms and Conditions of Use on the Site. By continuing to use the Site after changes in the Terms and Conditions of Use, the User automatically agrees with all the changes.

3. ACCESS LIMITATION

3.1. Users who have not attained the age of eighteen (18) or the corresponding minimum legal age of majority as stipulated by the jurisdiction of his residence are forbidden to start a Personal account (the "Personal Account") on the Site and use the services of the Site. We reserve the right to cancel the User's Personal Account, if we get reliable information confirming that the User has not reached corresponding minimum legal age, without the right to restore the Personal Account until the User reaches this legal age.

4. USE OF THE SITE

4.1 We afford the User unlimited access to the Site and its Services provided his/her consent to these Terms and applicable laws, and provided that he/she undertakes: a) not to copy, distribute, including in modified form, any part of the Site, including any Content, slogans, logos, and other attributes, without our prior written permission;

b) not to use the Content of the Site for commercial purposes, not to alter, modify, reproduce, distribute or disclose to third parties through the sale, resale, license, sub-license or in any other way, except as provided in these Terms and Conditions of Use;

c) not to disrupt servers or networks in any manner connected to the Site;

d) not to use any automated system during and/for the use of the Site;

e) not to use the means and methods of communication, provided by the Site to send any commercial, unauthorized, illegal, abusive and objectionable messages;

f) not to use the Site in a fraudulent and/or deceptive purposes;

g) not to override, disable or in any other way interfere with the work functions of the Site relating to safety, restraint, blocking the use, or copying of any Content and Site Services.

We reserve the sole and full rights to the Site.

5. SERVICES

5.1. The Users, who agree to these Terms and Conditions of Use, are provided with the following Services of the Site, including and without limitation:

a) the purchase of Lottery Tickets; b) the ability to view a scanned copy or a photograph of the purchased Lottery Ticket;

c) the service of notification;

d) the service of taking a Prize; e) "Invite a Friend"; f) "Buy 1 get 1 Free"; g) Customer Support; i) "Subscription"; j) "Multiple Draw".

6. PERSONAL ACCOUNT

6.1. To start using some of the services of the Site, the User must create an account (the "Personal Account"). In connection with the creation of the Personal Account the User needs to provide some required information. The User has the right to decide whether to provide us with the required information or not.

However, in some cases when refusing to provide us with the necessary information, the User is unable to register the Personal Account and then use some services or to participate in them. The User agrees that he will not create multiple Personal Accounts for personal use, create a Personal Account to third parties and use other people's Personal Accounts. The User agrees to provide accurate personal information.

The User is personally responsible for the activity that is carried out in his Personal Account and makes sure that his authorization and personal data (including the password) is not used by any third parties.

The User must notify us of any unauthorized and illegal use of his Personal Account by third parties, as well as of any information that indicates that the security of his Personal Account is threatened. The User reserves the right at any time to cancel or delete his Personal Account, using the available tools on the Site.

7. LOTTERY DRAWS

7.1. All Lottery Draws are held by Lottery Operators. The User’s participation in any Lottery Draw is associated with compliance with the rules defined by each Lottery Operator. The User personally complies with the terms and conditions of each Lottery Operator.

8. PURCHASE OF LOTTERY TICKETS

8.1. General Information We:

a) create on the Site and provide the Users with certain features by which and through our intermediary services, they can fill out and place online orders for participation in certain Lottery Draws (an "Order");

b) involve local representatives (a "Local Representative") who live in the countries of Lottery Operators to buy Lottery Tickets in the official sales points in accordance with the Users’ Orders;

c) publish Draw results on the Site, as well as notify the Users about Draw results through automated notifications via email;

d) if necessary, get winnings for the User from the Lottery Operator and apply them to the User's Personal Account;

e) or, if necessary or/and possible, provide mediation efforts in the delivery of Lottery Tickets to the Users who are entitled to them.

8.2. Purchase of Lottery Tickets

To be able to use the service "Purchase of Lottery Tickets", the User must:

а) be the registered User of the Site, who has provided reliable and sufficient information about himself;

b) maintain proper activity in his Personal Account;

c) comply with these Terms and Conditions of Use.

All Users who meet all the requirements listed above, as well as acquire Lottery Tickets on the grounds that do not contradict the law, have the right to use the service "Purchase of Lottery Tickets" and are the owners of the paid Lottery Tickets at all stages of their purchase.

8.3. Completion, Submission and Paying for an Order In order to use the service "Purchase of Lottery Tickets" for a certain Lottery Draw, the User must use some specific tools on the Site for:

а) completion of an Order by picking up the number of lines and the numbers in a Lottery Ticket;

b) submission of an Order; c) paying for an Order (collectively "Order placement").

8.4. Order Value The Order value (the "Order Value"):

а) is displayed on the Site at the time of its placement by the User;

b) in addition to the cost of the ticket includes the amount charged for the provision of intermediary services;

c) may be higher than when ordering directly from the Lottery Operator;

d) can be changed, what is displayed on the Site;

e) depends on the number of lines in the Lottery Ticket;

f) is received in US dollars.

8.5. Confirmation of Payments

Once we receive confirmation of payment from the User, an automatic payment confirmation (a "Payment Confirmation") comes to his email.

The User can check his payment history, including payment details, in the "My Entries" section in the Personal Account. In case of delay in payment (for example, as a result of a technical failure), the payment confirmation is not sent until we receive the total Order price.

8.6. Order Cut-off Time

We stop accepting Orders for participation in a current Draw before the start of the Draw. The exact time of each Draw is determined by the Lottery Operator.

Timer on our Site shows how much time is left before the Order cut-off time. We reserve the right to establish and change the time before the Order cut-off time. After the Order cut-off time for a certain Draw expires, the User cannot apply Orders for this Draw; the Orders received after the Order cut-off time will be automatically carried over to the next Draw.

8.7. Involvement of Local Representatives

Once we receive an Order and the total price of an Order from the User, we involve local representatives to buy a Lottery Ticket/Lottery Tickets on his behalf in the official sales point of the Lottery Operator. We are committed to make every reasonable effort to ensure that every Lottery Ticket is provided to the User in a due manner and purchased in accordance with the time frames established by the Lottery Operator.

As the Lottery Ticket can be purchased right after we receive the paid Order, the User agrees that the possibility of cancellation of the Lottery Ticket is not used. The payment that we accept from the User for his Order is final, non-cancelable and non-refundable, except as described in these Terms and Conditions (see Clause 21).

In case of divergence between the numbers in the Order and the numbers in the Lottery Ticket, the numbers in the Lottery Ticket prevail.

8.8. Ability to View Lottery Ticket Scans

The user can view a scanned copy or a photo of the Lottery Tickets purchased in the "My Entries" section in the Personal Account.

The User agrees that it takes some time to prepare a copy of the Lottery Ticket and upload it to his Personal Account, so the time gap is possible between the time of purchase of the Lottery Ticket and the time when a copy of the Lottery Ticket is available for viewing in the Personal Account.

9. LOTTERY DRAWS AND RESULTS

9.1. Lottery Operators publish winning numbers after each Draw ("Winning Numbers"), which are final and undeniable. If the Lottery Ticket owned by the User contains winning numbers, he may be eligible for a prize from the Lottery Operator (the "Prize"). The Lottery Operator has the exclusive right to determine the amount of winning numbers needed to be matched to get the Prize.

Official Draw Results, including the number of winning numbers and prizes is published on the Site as soon as possible after the official announcement. The User agrees that we need time to upload the Results on the Site, so the Draw results can be uploaded to the Site after some time after their official announcement. If a Lottery Ticket is winning, the User who owns the Lottery Ticket receives an automatic notification about the Prize by email, specified in his Personal Account.

10. PRIZES

10.1. General Statements The Site apportions the following types of prize categories (a "Prize Category"): a) the grand prize (the "Jackpot"); b) secondary prizes (a "Secondary Prize"). If required by the jurisdiction of the country of the Lottery Operator, Jackpots and Secondary Prizes that exceed a certain amount of money are subject to a local tax. Depending on the Prize Category and taxation, we offer the User options for taking the Prize: a) the User can personally pick up the Prize at the Lottery Operator; b) we make a remittance of the winning amount into the User’s Account on the Site – all subject to and in accordance with these Terms and Conditions of Use.

10.2. Prizes of more than 2,500 and taxable Prizes Prizes of more than 2,500 and taxable Prizes must be obtained personally by the User if he is a winner of a specific Draw and has the right to receive the Prize. However, despite this clause of the Terms and Conditions, Lotto Agent may take responsibility for taking a Prize of more than 2,500 or a taxable Prize on behalf of the User from the Lottery Operator and transmitting it to the User.

10.3. Prizes of up to 2,500 The User agrees that we receive Prizes of up to $ 2,500, which are not subject to local tax, on his behalf, and accrue the amount of the Prizes to his account on the Site. The User can at any time withdraw his winnings. For withdrawing the prize, the User can only use the means of payment with which he made purchases on the Site. Except as stated in Clause 10.2 of the Terms and Conditions of Use, the User should personally get Prizes of up to $ 2,500, which are subject to a local tax, from the Lottery Operator.

11. PERSONAL RECEIPT OF PRIZES

11.1. General Statements

If the User needs, or if he chose to receive the winnings in person, he needs to pick up his Prize directly from the Lottery Operator. In this case, we will arrange a meeting with one of our Representatives at our office or at any other place in the country of the Lottery Operator.

Our Representative personally hands over a winning Lottery Ticket to the User, and the User, in turn, agrees to cooperate with Lotto Agent to accelerate and simplify the delivery of the winning Lottery Ticket to him. Before handing over a winning Lottery Ticket to the User, he agrees to sign a legally executed document, in which he indicates that the User:

a) got the winning Lottery Ticket from the Representative of Lotto Agent;

b) is solely responsible for taking the Prize, regardless of the corresponding Lottery Operator;

c) disclaims any legal or based on equitable claims, rights and remedies against the company Lotto Agent and/or its local Representatives regardless of the receipt or non-receipt of the Prize from the Lottery Operator.

11.2 Traveling Cost

a) If the User is not located on the territory of the Lottery Operator (a "Territory of the Lottery Operator"), he is morally and financially liable for the journey to the Lottery Operator. In this case, the User is responsible for all expenses, except as set out in Clause

11.2. b, including but not limited to travel, meals and accommodation.

b) Notwithstanding Clause 11.2.a, the company Lotto Agent may pay reasonable expenses associated to the User’s trip if he is not currently located on the Territory of the Lottery Operator and has the right to receive the Prize. The User agrees that any costs associated with his trip to get the Prize at the Territory of the Lottery Operator, can be used for any marketing activity of Lotto Agent.

11.3. Remission of Claims

The User, who goes on a trip to receive the Prize, agrees that he is morally and financially liable for:

a) obtaining any visas and permits to enter the Territory of the Lottery Operator;

b) obtaining travel insurance and other medical consents;

c) implicit compliance with any rules of the Lottery Operator.

The Lottery Operator may ask the User to fill out some questionnaires or documents, as well as to present some documents prior to the payment of the Prize.

The User agrees that if he fails to provide some certain information and/or document, the Lottery Operator reserves the right not to pay the Prize to the User.

The User hereby waives any legal or based on equitable claims, rights and remedies against the company Lotto Agent or its local Representatives regarding: a) any trip, including and without limitation, initiated by any injuries, losses, incidents, or illnesses; b) his inability to execute requirements of the Lottery Operator, due to which the User cannot receive the Prize.

12. THE SERVICE OF TAKING A PRIZE

12.1. General Information

In some cases, the User has the right to take advantage of taking a Prize as follows:

Lotto Agent gets the Prize on his behalf and credits it to his Personal Account. Upon taking the amount received by us from the Lottery Operator and credited to the User’s Personal Account, the User reserves the right:

a) to place Orders on our Site, using the money received;

b) at any time to withdraw money from his Personal Account. For withdrawing the prize, the User can only use the means of payment with which he made purchases on the Site.

12.2. Taking a Prize

The User authorizes the company Lotto Agent in general and its Representatives in particular to receive Prizes in his name and send him a payoff. We make every reasonable effort to transfer the User winnings as soon as possible after the actual receipt of the winnings from the Lottery Operator.

If the Lottery Operator cannot give us winnings on behalf of the User, the User agrees that:

a) we do not have and will not have any authority to charge the appropriate amount of winnings to him;

b) we give him a winning Lottery Ticket, whereby the User can independently get his winnings from the Lottery Organizer.

12.3. Money Deductions

The User agrees that:

a) it may become necessary to cover bank charges that may arise during the transfer of the Prize;

b) the Lottery Operator may deduct taxes, withholdings and other amounts from the amount of the Prize due to the rules and laws of the country of the Lottery Operator.

13. NOTIFICATION SERVICE

13.1. General Information

We offer some services on the Site, through which our Users are able to receive the latest Lottery news on Draws, Jackpots, winnings, draw results, etc. (hereinafter collectively the "Notification Service"). This service is available via email (the «Email-notification"). The User may at any time abandon the use of the Notification Service, using specific tools on the Site, or by sending us an appropriate waiver in accordance with our Privacy Policy. The User agrees that in addition to notifications, he can get some advertising and commercial messages from us – all in accordance with our Privacy Policy.

13.2. Valid Email Address

In order to use the Notification Service, the User is obliged to:

a) create a Personal Account on our Site and maintain it active;

b) keep to these Terms and Conditions of Use;

c) maintain his email address active (the "Email address"). The User can select or abandon the Notification Service or specify the information about Lotteries, Draws, Prizes, and results he would like to receive using the tools of the Site.

The User agrees that:

a) we will send him notifications by Email;

b) he undertakes to specify the accurate and up to date contact information, as well as timely notify us about any changes in contact information using the tools of the Site;

c) he will receive notifications from us as long as he uses the Tools of the Site to abandon the use of the Notification Service, or changes the type of notifications that he would like to receive using the Tools of the Site.

The User has the right at any time to refuse of the Notification Service or change the type of notifications that he would like to get through the Tools of the Site or by directly writing to the customer support service.

14. PROMOTIONS

14.1. By agreeing to participate in promotions ("Promotions"), which we offer from time to time on the Site, the User agrees that his participation in the Promotions is restricted by these Terms and Conditions of Use. Information about current Promotions is available on the Site and can be changed or/and updated.

15. VIP-CLUB

15.1. The Users, who meets certain conditions, may be invited to participate in certain Promotions that are only available to members of the VIP-Club (the "VIP-club").

We reserve the sole right to: a) define the criteria for selection of Users in the VIP-Club;

b) identify the benefits, privileges and special offers that are available to members of the VIP-Club;

c) at any time to cancel or suspend the operation of the VIP-Club;

d) at any time to cancel or suspend any User’s participation in it. The User agrees that his participation in the VIP-Club is restricted by these Terms and Conditions of Use.

16. THE SERVICE "INVITE A FRIEND"

16.1. General Information

The User can use the service "Invite a Friend" in order to his friend or acquaintance opens a Personal Account on the Site and starts using the Site in accordance with these Terms and Conditions of Use. In order to be eligible to use the service "Invite a Friend", the User must: a) be a registered user of the Site; b) have an active Account; c) keep to these Terms and Conditions of Use. The User, who decided to use the service "Invite a Friend", agrees that:

a) he is personally acquainted with a person he invites (a "Friend");

b) he cannot send an invitation to a friend, whose IP-address matches his IP-address;

c) he will not falsely present his relationship with the company Lotto Agent to third parties, give false information about the Site or the Company or give any guarantees and promises on behalf of the Company, as well as provide any information on behalf of the Company.

Residents of some countries cannot use the service "Invite a Friend".

A list of countries whose residents are not allowed to participate in the offer is specified with the Lotto Agent Customer Support Service. We may at any time in our sole discretion request any proof of identity both of an invited friend and the player who invited this friend.

16.2. Invitation by Email

On the basis that the User gives us a valid Email address of his Friend, we invite the Friend to go to the Site using the link in the invitation letter (the "Invitation Link"), as well as register on the Site and start using the services. The Invitation Link is used to track that the Friend was really invited by the User through our Site using the service "Invite a Friend". The User agrees that if his Friend signs up without using the Invitation Link, we cannot track and record the use of the service "Invite a Friend", and so the User is not paid the reward, even in the case if his Friend has signed up and made a purchase on the Site.

16.3. Reward for the Invited Friend

If the invited Friend registers on the Site and places an Order to participate in a Lottery Draw, the User, who has invited the Friend, may be eligible to receive a certain reward from us, which is credited to his Personal Account and can be used exclusively for the placement of Orders on the Site.

The reward amount is stated on the Site and can be changed. The reward for the invited Friend is credited to the User’s Personal Account within three working days after a Friend places the first Order to participate in a Lottery Draw. The reward for the invited Friend is available to the User within six months after it is credited to his Personal Account, then the Reward is eliminated from the Account with subsequent notification of the User by Email.

17. "SUBSCRIPTION" OPTION

17.1. General information. The "Subscription” option provided by Lotto Agent allows the User to automatically participate in draws of some Lotteries presented on the site on a periodic basis.

17.2. Number of Draws. (a) If the User enables the "Subscription" option and subscribes for draws of a certain Lottery, we use our service in order to allow him to participate in each subsequent Draw of this Lottery within a limited period of time. The User agrees that the frequency of Draws depends on the Lottery he has been subscribed for (for example, some Draws are held once a week, whereas Draws of other Lotteries are held two or three times a week). (b) The User can simultaneously participate in any number of Subscriptions.

17.3. Numbers for participation. One and the same pre-picked combination of numbers that the User has chosen when he enabled the Subscription is used in each lottery Draw under Subscription by default. This combination of numbers can not be changed when the current Subscription is active.

17.4. Terms of participation.

The User agrees that his Subscription and related payment obligations will remain in effect until

1) the Subscription expires, or

2) he disables his participation in the Subscription in the Personal account. The User can at any time cancel his participation in the Subscription in the Personal account.

17.5. Payments.

(a) During the time when the Subscription is active, the amount of money equivalent to the price of the Lottery Ticket that will enter each Draw under the Subscription will be debited from his Account balance or Bank card.

(b) The User's account balance is used to pay for a Lottery Ticket on a first-priority basis; then we use the funds available on the User’s card balance if it has been added to his Account. The User agrees to credit his Account on the site or the Bank card which has been added to his Personal account in order Lottery Tickets can be purchased in time.

(c) Once a Draw is completed, the User will be automatically entered into the next draw, so that his Bank card will be charged for the following Draw once the previous one is closed. If the User cancels his participation in the Subscription, money for the participation in the Subscription will not be automatically debited from his Personal account or Bank card.

(d) The User agrees that the Order price for each Lottery Ticket can be changed for a number of reasons including, but not limited to:

(1) currency conversion;

(2) changing the ticket price on the initiative of the Lottery Organizer, or

(3) changing the price of our agent services.

17.6 Automatic subscription cancellation.

Four hours after the first unsuccessful payment attempt, we will try to complete the payment again. In this case, a notification about insufficient funds is sent to the e-mail specified by the User. If the next attempt fails, one more payment attempt will be made in four hours. If we fail to deduct money over three attempts, the "Subscription" option is canceled. After that, a notification about the cancellation of the Subscription is sent to the e-mail specified by the User.

18. "MULTIPLE DRAW" OPTION

18.1. General information. Over the "Multiple Draw” option, Lotto Agent allows the User to pay for the participation in several subsequent Draws of some lotteries presented on the site and to automatically enter these Draws.

18.2. Allowable number of Draws.

The User can simultaneously participate in any number of Multiple Draws of one or several Lotteries.

18.3. Numbers for participation. One and the same pre-picked combination of numbers that the User has chosen when he enabled the Multiple Draw and paid for his Order is used in each lottery Draw over the Multiple Draw by default. This combination of numbers can not be changed when the current Multiple Draw is active.

18.4. Terms of participation. The User agrees that his Multiple Draw will remain in effect until all the Draws of the Multiple Draw are completed. The User can not cancel the current Multiple Draw.

18.5. Payments. If the User enables the "Multiple Draw", he pays for several subsequent Draws of the chosen Lottery; therefore he reserves the automatic participation in these Draws.

19. "BUY ONE, GET ONE FREE"

19.1. General Information If the User: a) is going to use the Site for the first time;

b) gets the Personal Account on the Site;

c) places the first Order to participate in a Lottery Draw;

d) complies with these Terms and Conditions of Use, he may be entitled to a certain welcome bonus that we credit to his Personal Account; the Bonus can be used exclusively to place Orders on the Site (the «Bonus "Buy one, get one free"»).

The Bonus amount is stated on the Site and can be changed. The Bonus for the first Order is credited shortly after the User places his first Order.

The "Bonus «Buy one, get one free» is available to the User within six months after it is credited to his Personal Account, then the Bonus is eliminated from the Account with subsequent notification of the User by Email.

20. USER PAYMENTS

20.1. Placing an Order The User agrees that

a) if he decides to pay for his Order or to make a deposit to his Personal Account using a bank card, or

b) if his Personal Account has insufficient funds to pay for the Order, which he intends to place, the money is deducted from the specified bank card, or from the bank card, specified in his Personal Account in advance.

20.2. Restrictive Measures and Confirmations The User agrees:

a) to provide only true, valid and accurate payment information, including billing information of the selected payment method;

b) with the fact that we can use a variety of tools, software, and other resources in order to process his transactions;

c) that he is solely responsible for payment of any commissions to payment systems that can be charged for payments processing;

d) that, except as provided in these Terms and Conditions of Use, all payments in favor of the company Lotto Agent are final and cannot be canceled or returned;

e) that, if we have not received the payment for the provided service of the purchase of a Lottery Ticket from his payment system, he must immediately pay us the required amount;

f) that any temporary inability to process his payment by Lotto Agent does not exempt him from payment obligations.

21. REFUND

21.1. General Information The User agrees that, other than as expressly provided in these Terms and Conditions of Use in Clauses

21.2. and 23.5., any fees and charges paid to the company Lotto Agent for the provision of Services are final and not subject to cancellation or refund.

21.2. Refund The User may at any time without limitation by statute of limitations request a refund in the following cases:

21.2.1. Use of the payment method by third parties If it seems to the User that his means of payment was illegitimately used by third parties to add funds to our Site, he must notify us in writing about the incident via email Этот e-mail адрес защищен от спам-ботов, для его просмотра у Вас должен быть включен Javascript and request cancellation of the unauthorized transactions. The User must provide us with comprehensive information about the disputed transactions, including payment details, dates of withdrawals, bank statement (if applicable) and a brief covering letter with explanations. If, after consideration of the application, we find out that the disputed transactions are indeed illegal and made by a third party, we will cancel the payments and then return the funds to the means of payment with which they were made. After the refund, we will cancel the account of the User, who unauthorizedly used the means of payment, without further possibility of recovery.

21.2.2. Return of funds not credited to the User’s account If it seems to the User that funds that were not credited to his Personal Account and were not used to pay for an Order were debited from his payment method, he can notify us in writing about the incident via Этот e-mail адрес защищен от спам-ботов, для его просмотра у Вас должен быть включен Javascript and request a refund. The User agrees that we will not consider his application if he does not provide us with detailed information about the disputed transaction, including payment information, the date of withdrawal, bank statement (if applicable) and a brief cover letter with the explanation. If, after consideration of the application, we confirm the accuracy of the information provided by the User, we will return the transaction amount either by refunding the money to the means of payment with which the payment was made or by crediting the payment amount to the User’s personal account on the Site.

21.3.Request for User Identification Information Before withdrawing funds to the User’s means of payment, we may require to provide some information or copies of documents in order to verify the User’s identity and the legitimacy of the use of a bank card or any other payment method by the User. Identifying documents are a passport / ID, a digital copy of a bank card with which the payments were made on the Site, and a utility bill.

21.5 Refund terms Depending on the used payment method, refund terms may vary. The refund terms are listed on the “Payment methods” page in the “Withdrawal Options” section. The User can clarify the refund terms by contacting our customer support service by one of the channels (online chat, telephone, email) specified in the “Support” section.

22. ANTI-MONEY LAUNDERING (AML) POLICY

22.1. We do not tolerate money laundering and we support the anti-money laundering policy. For this purpose, we take, in addition to those described in these Terms of Use, the following measures: a) User verification using one or several authentic documents proving his identity, including a passport / ID, a digital copy of a bank card with which payments are made on the Site, and a utility bill; b) Determination that the User is not a criminal or a suspected criminal by checking the User in the available databases of wanted criminals and terrorists; c) Close monitoring of User transactions and the detection of suspicious transactions; d) Close monitoring of the User’s financial activity and detection of suspicious activity in the User’s personal account; e) Refusal to accept payments for the Services via the following means and methods of payment: cash, money orders/Western Union transfers, third party’s accounts.

23. TRANSFER AND USE OF FUNDS

23.1. General Information Upon using the Site, certain types of funds can be credited to the User’s Personal Account:

a) winnings;

b) funds that the User deposits to his Personal Account for future use (the "Deposit");

c) Rewards and Bonuses. Winnings and Deposits are hereinafter called the "Real Money", Rewards and Bonuses are called "Bonus Accrual". User rights for the Real Money and the Bonus Accrual are determined by these Terms and Conditions of Use.

23.2. Real Money The User can use the Real Money for: a) Order placement; b) at any time to withdraw unspent portion of the Real Money in accordance with these Terms and Conditions of Use, using the means of payment with which he made purchases on the Site.

23.3. Bonus Accrual

The User can use the Bonus Accrual for placing Orders on the Site. The User cannot withdraw the unspent portion of the Bonus Accrual in the form of cash equivalent. The Bonus Accrual is available to the User within six months after it is credited to his Personal Account, then the Bonus Accrual is eliminated from the Account with subsequent notification of the User by Email.

23.4. The Use of Funds

When the User places an Order on the Site, the Bonus Accrual available on his Personal Account is used to pay for the Order on a first-priority basis; then the Real Money available on his Personal Account is used to pay for the Order. The User agrees that, in case of lack of the Bonus Accrual and the Real Money in his Personal Account, we use the funds available in the account of his payment method, which he has specified earlier.

23.5. Withdrawal of Funds The User can at any time without limitation by statute of limitations use the Tools on the Site to withdraw the unused portion of the Real Money available in his Personal Account. For withdrawing Real Money, the User can only use the means of payment with which he made purchases on the Site. The Bonus Accrual charged to the User's Personal Account cannot be withdrawn and is intended for the internal operations of the Site.

23.5.1. Deposit withdrawal The User may withdraw a previously made Deposit, or funds that have been credited by us to the User’s Personal Account as a result of our failure to provide the service. To withdraw these funds from the User's Personal Account, the User must go to the appropriate section of the Site, choose the method of withdrawing funds, enter the payment details and specify the withdrawal amount.

23.5.2. Winning withdrawal To withdraw Winnings from the Site, the User must go to the section “Withdrawals”, choose the method of withdrawing funds, enter the payment details and specify the withdrawal amount. Before transferring Winnings from the User’s Personal Account to his means of payment, we may require to provide certain information or copies of documents specified in Clause 21.3 in order to verify the User’s identity and the legitimacy of the use of a bank card or any other payment method by the User. Minimum permissible winning amount which is available for withdrawal, is indicated in the "Withdrawals" section. The amounts of winnings that can be withdrawn using the Site Tools are described in Clause 10 of these Terms of Use.

23.6. Taxation The User is solely responsible for the reporting and payment of any tax levies related to the winnings, which he has got with the help of the Site. The User agrees that the Lottery Operator may deduct a portion of funds from his winnings, and send them to the relevant authorities of the country.

24. INTELLECTUAL PROPERTY

24.1. All the Content of the Site, including and without limitation, texts, documents, descriptions, instructions, products, services, technologies, software, graphics, images, sounds, videos, trademarks, service marks, logos, slogans and other branding, are owned by the company Lotto Agent and may be protected by copyright, trademarks, patents and other intellectual property. We reserve all rights related to the Site as a whole and the Content in particular. The Content is provided to the User "AS IS" for personal use. If the User prints the Content of the Site for personal use, he must retain all copyright of the Site, and other proprietary notices contained therein.

24.2.The names, texts and logos of third party products and companies shown on the website and used in the materials are the property of their respective owners and may also be trademarks. All logos and company, product and service names owned by third parties and used in the Site are for identification purposes of the products and services of these companies only.

25. COMPLIANCE WITH THE TERMS AND CONDITIONS

25.1. We reserve the right to read, view, preserve, and disclose any information related to the operation of the Site and we believe it is necessary to:

a) comply with any rules, regulations, court orders and requests;

b) enforce these Terms and Conditions of Use, including investigation of violations;

c) eliminate any acts of fraud and activities aimed at the violation and/or deterioration of the Site and/or creation of any technical problems associated with the operation of the Site; d) protect the rights, property and safety of Lotto Agent and its Users.

26. LINKS

26.1. Links to Other Resources The Site Lotto Agent may contain links to other resources; nonetheless the Company is not responsible for the activity, content and privacy policy of these resources. We recommend the Users to read the terms and privacy policy of any third resource prior to its use.

26.2. Links to the Site Lotto Agent allows the User to create a link to the Site if:

a) the User doesn’t replicate any page of the Site;

b) the hyperlink text accurately reflects the Site Content;

c) the User specifies only credible information about the Site and his relationship with Lotto Agent;

d) domain name and content of the site, where the link will be posted, is not offensive and/or controversial, and doesn’t include any information that violates intellectual property rights and/or any other rights of a legal entity or an individual; e) the owner of the site and the site, where the link will be posted, observe all of the above conditions and applicable laws.

27. THE CONTENT

27.1. We make every reasonable effort for the Site Content to be accurate and reliable. However, we cannot guarantee that the Content of the Site is absolutely complete, reliable, timely, and does not contain errors. We reserve the exclusive right to change the Content of the Site at any time and in any amount without notifying the User. The User takes personal responsibility for the use of the Content of Site.

28. CONFIDENTIALITY

28.1. The User agrees that any information related to his activity on the Site may be used in accordance with our "Privacy Policy". It is possible to read the Privacy Policy here: http://www.confident.agentlotto1.com/

29. CUSTOMER SUPPORT SERVICE

29.1. If the User has any questions, suggestions, complaints about the operation of the Site, Services or Payments, he may apply to the customer support of Lotto Agent with the help of: a) the email Этот e-mail адрес защищен от спам-ботов, для его просмотра у Вас должен быть включен Javascript ;

b) the feedback form;

c) the online chat;

d) the hotline – all is indicated on the Site in the "Help" section. We make all reasonable efforts to process an application of the User to the Customer Support Service as quickly as possible. The User agrees that he should clearly and fully explain the substance of the matter to the Customer Support for more rapid detection of problems; otherwise we can refuse to consider his application.

30. DISCLAIMER OF WARRANTIES

30.1. The Site Lotto Agent is provided "AS IS" and does not imply any explicit or implied warranties, including but not limited to warranties of merchantability, right of ownership, relevance for a particular purpose, without violating anyone's rights, arising from the position or course of dealing and trading standards.

30.2. Lotto Agent does not guarantee that the Site doesn’t contain errors and is not subjected to virus attacks. The Site may temporarily suspend operation because of technical works, improvements, restart, or any other technical interventions.

The User agrees that Lotto Agent shall not be liable for disruption of the Internet, including but not limited to, a slow Internet connection, reboot of servers and networks, delays, distortions, non-transfer of any data, and failure to undergo payments.

30.3. Lotto Agent shall not be liable for services and contents that are advertised on a third party site. Lotto Agent is not responsible for the advertising methods used by a third party.

30.4. The User agrees that Lotto Agent shall not be liable for the loss of a Lottery Ticket or a mistake when placing an Order and during the purchase of Lottery Tickets, for any technical errors and malfunctions that may affect the purchase of Lottery Tickets, as well as the human factor, due to which a Lottery Ticket is not purchased or is purchased with an error (the "Incident"). If the Incident occurred, or we have learned about the Incident, we have the right to cancel the Lottery Ticket, and are obliged to reimburse the cost of the Order to the User.

30.5. The User agrees that any Content on the Site relating to Lottery Draws may be incomplete and inaccurate, and may be subsequently changed. All the information about Lottery Draws is taken from the official sources of Lottery Operators, and we cannot vouch for its accuracy and reliability. The User takes responsibility for an independent verification of the information on the Site with the official sources of Lottery Operators.

30.6. Lotto Agent makes no warranties about the chances of winning the Lottery.

30.7. Lotto Agent does not guarantee that a Lottery Operator will conduct the Lottery Draw, including correctly and on time; and that the Lottery Operator will perform the obligations on Lottery Tickets and pay the Prize to the User. The User agrees that Lotto Agent shall not be liable for any failure of the Lottery Operator to perform any of its obligations. Lotto Agent is not obliged to pay any Prizes to the User if the Lottery Operator for some reason cannot do that. The User waives any legal or based on equitable claims rights and remedies against the company Lotto Agent or its local Representatives, regardless of activity/inactivity of the Lottery Operator.

30.8. Lotto Agent is not a Lottery Operator and therefore does not create and does not conduct Lottery Draws. The User voluntarily agrees to participate in any Lottery Draw. If the User has disputes with a Lottery Operator, another User or any other third party, Lotto Agent shall not be responsible for the resolution of the dispute, does not reimburse actual and potential losses and does not accept claims of the aggrieved parties. Lotto Agent may, but is not obligated to monitor any disputes.

30.9. Unless otherwise stated in our Privacy Policy, Lotto Agent does not make any explicit or implied warranties that the personal information of the User, as well as the information related to his use of the Site will not be disclosed and/or transferred to third parties.

31. LIMITATION OF LIABILITY

31.1 Under any circumstance the aggregate liability of Lotto Agent in general and its partners, directors, employees, licensors and/or representatives in particular, cannot exceed:

a) the amount that the User has paid to the company Lotto Agent within three months prior to the date of requirements;

b) $ 100.

32. INDEMNITY

32.1. The User agrees that he has no right to claim damages, liabilities and expenses from Lotto Agent, as well as from its agents, officers, directors, partners and representatives as a result of

a) use or inability to use the Site,

b) disputes between the User and a Lottery Operator, another User or any other third party,

c) non-compliance with these Terms and Conditions of Use by the User.

33. TERMINATION

33.1. These Terms and Conditions of Use are valid until they are terminated by Lotto Agent. Lotto Agent reserves the right to unilaterally terminate the agreement between the Site and the User, and stop the User's access to the Site or to any of its part, for example, for non-compliance with the Terms and Conditions of Use. If the User does not agree with the Terms and Conditions of Use, or with any clause of the Terms and Conditions, or with the fact that we reserve the right, in its sole discretion to alter the Content of the Site, as well as if he is experiencing any dissatisfaction over the Site, the only way out for him is to immediately stop using the Site. Upon termination of these Terms and Conditions of Use the User must immediately cease the use of the Site.

34. ASSIGNMENT OF RIGHTS

34.1. These Terms and Conditions of Use or any rights and licenses granted herein, may not be assigned or entrusted by the User, but can be without restrictions and prior notification assigned or entrusted by Lotto Agent.

35. DISAGREEMENT ON PAYMENTS

35.1. If the User has some disagreements on payments made through the Site, including the Price of his Orders or Bonus accrual, he must first apply to the Customer Support Service of Lotto Agent, informatively explaining the essence of the claim; and we will make every reasonable effort to respond to it as quickly as possible. The User agrees to cooperate with Lotto Agent for quick and amicable settlement of disputes.

36. GENERAL REMARKS

36.1. Lotto Agent reserves the right at any time to change the Terms and Conditions of Use or any specific clause of the Terms and Conditions of Use. The Terms and Conditions of Use constitute an agreement between the User and the company Lotto Agent regarding the use of the Site.

If upon the decision of the court of competent jurisdiction any of the rules of these Terms and Conditions of Use are declared invalid, the other rules will remain valid and must be observed in full.

The User agrees that any claim which he can apply as a result of activity of Lotto Agent must be submitted within one year from the date of occurrence of the right to sue; otherwise such a claim will not be accepted and will be considered as barred.

Last update: May 27th, 2019.

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